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Global SAP Rollout for a Large Pharmaceutical Business

ScientificTechnology

Impellam Project Services partnered with a global pharmaceutical leader to support their SAP rollout across 12 countries. During the engagement, we deployed, mobilised, and managed specialised SAP resources, including Statement of Work packages, ensuring the program stayed on schedule and on target across complex markets. 

The Challenge 

Embarking on a multi-year SAP rollout across 12 countries, the client needed a trusted partner to streamline execution. Impellam Project Services, already a key partner, was tasked with designing, deploying, and managing this critical program to keep work moving forward. 

We redeployed an existing network of contractors and consultants, mobilising them rapidly across 12 countries, including the U.S., Switzerland, Indonesia, Mexico, and Brazil. All personnel faced unique local compliance requirements, with stringent timelines to meet project milestones. 

The program’s scope required deploying new teams for specialised work packages at different stages. Due to internal bandwidth limits, the client needed a trusted external partner to manage all teams and third-party resources. 

The Solution 

The Impellam Project Services solution involved three core components: 

  • We managed the relocation of 75 existing Impellam resources across 12 countries, completing screening in as little as 48 hours. A tailored compliance process was designed for each location, leveraging insights from Impellam UK, EMEA, and U.S. teams and senior legal advisors. Impellam joined the client's Programme Board, offering direct oversight and assurance of delivery. 

  • Impellam sourced and deployed around 160 SAP specialists, including SAP Project Managers, SAP Program Managers, technical and functional SAP consultants, and niche experts in VIM and CLM modules. 

  • We also deployed teams to execute work packages under SoW, providing governance and management oversight, with our Managing Director acting as Executive Sponsor. 

The Outcome 

Impellam Project Services delivered the SAP rollout, mobilising 200 SAP specialists across 12 countries, achieving several key results: 

  • Reduced administrative burden by managing complex compliance across multiple regions
  • Minimised compliance risk by optimising best practices and industry expertise
  • Enabled rapid and compliant mobilisation of critical resources to meet program timelines
  • Provided specialist SAP consultation and ongoing support for all resources on assignment 

This successful delivery also led to an extended partnership with the client’s newly created consumer healthcare business, where we continue to deliver contingent workforce and SoW solutions, establishing a new independent brand in the market. 

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